Essentially, Mr. Mayo thought if people had better lighting it would led to greater productivity. So, to prove this theory, he had the lights turned up and sure enough productivity did in fact increase. To further prove his theory, he had the lights turned down and...surprisingly productivity still increased! Mayo concluded that no matter what he did with the lighting...productivity increased!
"Novel thought: Mayo discussed his findings with the workers who were involved. They told him that the interest Mayo and his researchers showed toward them made them feel more valued. They were accustomed to being ignored." (Steve Roesler)
POINT: When we pay attention to others, appreciate others, value others, etc...others feel like they matter, feel like they are important, feel like they exist, etc...
Inspire Appreciation
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